Inviting people to watch your shop cameras is a big step. You’re trusting us with what happens in your shop, and your customers are trusting you. So we built Sentinel Watch the other way around from most camera systems: privacy first, everything else after.
It starts inside your shop
Most of the privacy work happens before anyone sees anything. Our software agent runs on a small computer in your shop, right next to your cameras. Before a single frame is sent to a watcher, the agent anonymises the video stream. Watchers see what is happening in your shop, not who it is happening to.
Your camera recordings stay where they belong: in your shop. Our servers never see them, never store them and never keep a copy. We can’t lose, leak or hand over footage we simply don’t have.
Locked from end to end
Once the anonymised stream leaves your shop, it is encrypted from end to end. Only the watcher’s screen can unlock it. Anyone trying to listen in along the way would see nothing but scrambled data.
Behind it all is a platform built on current technology, with real-time databases that keep alerts and settings in sync the moment something changes. Fast enough to warn you while something is happening, and designed so that your footage never has to pass through us to make that work.
The people behind the screen
Our watchers learn and practise on simulated footage before they ever see a real camera. They earn their rank through their work, and you can choose the minimum rank allowed on your cameras.
What they can do is deliberately limited. They watch the live, anonymised picture and raise the alarm. They can’t download footage, share it or touch your settings.
Your shop, your rules
Privacy rules differ from country to country, and sometimes from street to street. That’s why we give you the tools to set things up the way your situation needs. You decide which cameras are watched, at which hours, and how the privacy settings are applied. Not sure what fits? We’ll go through it with you.
Sentinel Watch is built for GDPR compliance from the ground up. Share as little as possible, with as few people as possible: that idea runs through every part of the platform.
And on this website?
The same thinking applies here. We don’t sell your profile, we don’t show advertisements, and nothing that tracks you happens without your explicit consent. You’re here to find out how we can help your shop, not to become someone else’s product.
Got a privacy question we haven’t answered? Ask us during a demo. We’d rather answer it than leave you wondering.
This page explains in plain language how we protect privacy. For the full legal details, including what data we process, why, and your rights, please read our Privacy Policy.
