Key Insights:
- U.S. retailers lost an estimated $45 billion to theft in 2024, projected to exceed $53 billion by 2027.
- 1.15 million shoplifting cases were reported in 2023—the highest since 2019.
- Organized Retail Crime (ORC) is a major concern, with 76% of retailers reporting increased worry.
- Most-stolen items include athletic apparel, electronics, cosmetics, and infant formula.
The Capital One Shopping research offers more than just alarming figures—it reveals a shifting landscape of retail vulnerability and public behavior. With over $45 billion in losses reported in 2024 and projections climbing past $53 billion by 2027, the scale of theft is no longer anecdotal—it’s systemic. The surge in organized retail crime (ORC), now a top concern for 76% of retailers, signals a need for smarter, more adaptive infrastructure.
At Sentinel Watch™, we interpret these trends not just as threats, but as signals. Our platform is designed to surface patterns quietly and ethically—empowering retailers, civic leaders, and communities to respond with insight rather than reaction. From identifying high-risk zones to supporting frontline workers, adaptive intelligence can help shift the narrative from loss to resilience.
This isn’t just about protecting inventory—it’s about restoring trust in shared spaces. And that starts with understanding the data behind the behavior.
Early Access – Upon request
We’re currently in a closed beta with a small group of early retail partners. Access is offered selectively to store owners who want early visibility into the platform and are willing to share practical feedback that helps us improve it before wider release. If that sounds like you, we’d be glad to have you apply for early access.
Heads up: Your request will need owner approval before access is granted. Go ahead and fill out the form to get started
