Your cameras record everything, but usually nobody is watching until it’s too late. Then all you can do is rewind the footage and file a report.
Sentinel Watch connects your existing cameras to trained watchers who follow the live picture and warn you the moment something happens. You decide which cameras get watched and how much you spend, and your footage never leaves your shop.
How it works
1. Connect your cameras
A small computer in your shop links the cameras you already have. Most IP cameras work, whatever the brand.
2. Watchers keep an eye out
Trained watchers follow the live picture. You choose which cameras, which hours, and how you reward them.
3. You’re warned right away
When something happens, you get an alert while it’s happening, with a link to the recorded clip.
What changes in your shop
Most shop cameras are a record of what went wrong. With Sentinel Watch they become a second pair of eyes while you serve customers, take a break or lock up.
What you get:
Someone is watching, not just recording. Shoplifting, a customer who falls, someone in the stockroom after closing: you hear about it while it happens.
Your own alerts. Create events that matter to your shop, like “alert me if anyone touches the jewellery display”.
Ask Sparky. Your AI assistant gives you reports and changes settings when you ask, in plain language.
No new cameras, no long contract: you can change your plan every month.
Your footage stays yours
Video goes straight from your cameras to the watcher’s screen and is never stored on our servers.
You decide how closely your shop is watched
Think of it as a volume knob. Turn it up for busy hours, deliveries or closing time, and down when it’s quiet.
Set an hourly reward, rewards for events, or both. Higher rewards attract more, and more experienced, watchers. Lower them when you need less attention.
Set a schedule once and let it run, or change things any time from your dashboard, or just ask Sparky to do it for you.
Join the pilot
We’re starting with a small group of shops in the Netherlands. During the 3-month pilot, location and camera licenses are free; you only pay for watch time, in Sentinos, at regular rates. You need a compatible mini PC, and we have a few loan units for selected pilot shops. Places are limited.
No. Sentinel Watch works with the cameras you already have, as long as they are IP cameras that support ONVIF or RTSP. That covers most brands used in shops, such as Hikvision, Dahua, Reolink and Axis.
Not sure about your model? Send us the brand and type and we’ll check it before you buy anything.
You need a small computer in your shop to run the Sentinel agent, such as a mini PC like an Intel NUC. You may already have a spare one; otherwise it’s a one-off purchase.
After that you pay monthly: a Site Activation for your shop, a Camera License for each camera you want watched, and a Watch Credits budget to reward the watchers. A single camera starts from about $353 a month. Our Starter pack, at $1,598 a month, covers a shop with 5 cameras and a generous Watch Credits budget: enough for about 1,330 watcher-hours at a reward of $0.75 an hour.
During the pilot, location and camera licenses are free.
Trained watchers, mostly in Asia, who earn a fair income through Sentinel Watch. Before they ever see a live camera, they practise on simulated footage. They work their way up through ranks, and you can require a minimum rank for your shop.
Watchers only see the live picture. They can’t download footage, share it, or change your settings.
Privacy is built in from the start. Our software in your shop anonymises the video before it reaches a watcher, and your recordings never leave your shop. Our servers never see them. Watchers can’t download footage, share it or change your settings. Built for GDPR compliance from the ground up.
Alerts arrive in the Sentinel Watch app and your customer dashboard, with a link to the recorded clip. The app can also run full-screen on a display in your shop.
For more advanced setups, Sentinel Watch has an API and an MCP server, so AI assistants such as Claude or ChatGPT can read your reports and adjust settings. Email and other notification channels are on the roadmap.
You see it in your dashboard: which cameras were watched, for how long, and which alerts were raised, each with its clip. You can also ask Sparky for a summary of the past week.
The easiest way to find out is the pilot: three months with free licenses, so you only pay for the watch time you use.
Sentinel Watch is run by a small company based in Hong Kong, with a clear mission: fair, paid work for people who need it. The Watch Credits you buy go to the watchers; license fees keep the platform running and improving.
We aim to be fully open about where the money goes.
